Privacy Policy

1. Introduction

McKinney Electric of North Florida LLC, doing business as McKinney Electric of Tallahassee ("Company," "we," "us," or "our"), respects your privacy and is committed to protecting the personal information you provide when visiting our website, requesting electrical services, or communicating with our company.

This Privacy Policy explains how we collect, use, store, and share information.

2. Information We Collect

We may collect the following information when you contact us, submit a website form, request an estimate, or schedule electrical services:

• Name
• Phone number and email address
• Service address
• Information about requested electrical work
• Appointment and service history
• Communications with our company
• Billing and payment-related information
• SMS messaging preferences and consent records

Our website may also collect technical information, such as IP addresses, browser types, and website usage information through cookies or analytics tools.

3. How We Use Your Information

We use collected information to:

• Respond to customer inquiries
• Schedule and confirm appointments
• Provide estimates and electrical contracting services
• Communicate service updates and technician arrival information
• Send invoices and payment reminders
• Provide customer support
• Maintain business records
• Improve our website and customer experience
• Comply with applicable legal obligations

4. SMS Messaging and Privacy

If you consent to receive text messages from McKinney Electric of Tallahassee, we may send SMS messages concerning service requests, appointment confirmations, scheduling updates, technician arrival notifications, estimates, invoices, and related customer service communications.

Message frequency varies based on your interactions with our company.

Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to a message. For assistance, reply HELP or contact us at (850) 801-5253.

SMS consent is not shared with third parties or affiliates for marketing purposes. Mobile information, SMS opt-in data, and consent information will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.

We may use authorized service providers to deliver messages on our behalf. These providers may process information only as necessary to provide messaging services and support our business operations.

McKinney Electric of North Florida LLC does not share mobile numbers, text messaging originator opt-in data, or consent with any third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

5. Sharing of Personal Information

We do not sell your personal information.

We may disclose information to trusted service providers when necessary to operate our business, including scheduling software, payment processors, communications providers, and website hosting services.

We may also disclose information when required by law or when necessary to protect our legal rights.

No mobile information or SMS opt-in consent information will be shared with third parties or affiliates for marketing or promotional purposes.

6. Information Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, disclosure, alteration, or loss.

However, no internet-based transmission or electronic storage system can be guaranteed completely secure.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, and comply with applicable legal requirements.

8. Your Privacy Choices

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal and recordkeeping requirements.

You may opt out of SMS communications by replying STOP to any text message.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date.

11. Contact Information

For questions about this Privacy Policy or our SMS messaging practices, please contact us using the information above.